Services

Syscon

Providing Technology Solutions

Complete IT Management

We take care of everything! The Complete IT Management program provides management of network devices 24/7, monthly wellness visits, remote tech support, preventative maintenance, as well as monthly and weekly reporting. These pro-active steps minimize computer down time and unexpected emergencies while providing information to plan for future needs and opportunities.

In addition, the Complete IT Management program can include software licensing compliance, mobile technology integration, data security, and data preservation. Every company needs a contingency plan for unexpected disasters. Off-site backups of data can be used in disaster recovery, providing peace of mind.

Through Syscon's Network Operations Center (NOC) network devices are monitored 24 hours a day, 7 days a week, 365 days a year! Each device has parameters for optimum use. When the device exceeds those parameters, the NOC troubleshoots the issue and can escalate the issue to an alert status for immediate attention. Syscon can provide emergency support to resolve these issues, including after-hours and weekends.

IT Procurement is the foundation upon which your technical house is built. Syscon provides expert advice and support in selecting the right hardware and software, thereby reducing acquisition and management costs. Whether it's the planning process or a post-installation review, our staff is available throughout the procurement process.

After the hardware and software have been purchased, assets require management throughout their useful life cycle. Asset planning and associated reports are important and can be time-consuming. Syscon's Complete IT Management includes this important component for successful IT Asset Management.