Success Stories

Every Project is Important - Updating an Single PC

Tom Lukaszewski is an experienced and well-respected CPA in Chicago. Specializing in non-profit, trade associations, and 501(c) organizations, Tom has built an excellent and vibrant accounting practice. Unfortunately, he had a problem. After 28 years of being a practicing CPA, Tom had developed methods and tools to provide superior service to his clients. Many of these methods and tools revolved around his computer and software he had mastered over the years. His computer was like an old friend – comfortable, predictable, and reliable. But then the inevitable happened. His old friend betrayed him and became cranky and erratic. Something had to change. The prospect of moving all of his software – some of them old legacy systems that still performed vital functions - and his years of accumulated data to a new computer was a daunting thought for Tom. Would the new operating system be compatible with the older legacy software? Was there a chance of losing any data? How would the system be backed up in case of a total failure? How long would he be down during the transition?

Tom turned to Syscon to help him with this challenge. Syscon reviewed the existing system, examined all of the software that was being used and did the research to make sure they could be updated or made to work in a new operating system. We then recommended and provided an appropriate and high-quality HP Desktop computer to replace Tom’s old friend.

Scheduling was challenging. With Tom’s busy professional schedule (and perhaps a bit of trepidation at the upcoming transition) it was some time after the computer was purchased that Syscon could complete the conversion. One of our senior technicians was assigned to the project. Our office worked with Tom to pre-schedule a specific time to complete the work that was the least disruptive to him. Finally the big day came. The new computer was ready to go, the programs were installed and updated, and the data was transferred. Tom now has a new computer that will hopefully age as gracefully as he has over the years and a brand-new friendship just as rewarding as the last.