Success Stories

FULLY MANAGED IT SERVICES - THE FIRST YEAR

Micron Industries Corporation is a world leader in providing control transformers and power supplies to the OEM marketplace.   They have achieved this success with total quality management and commitment to customer satisfaction.   For a company such as Micron, their information systems must be robust, reliable, and appropriate.

One year ago, Micron engaged Syscon to fully manage their IT infrastructure in their corporate office and manufacturing facility.  This included continuous system monitoring, maintenance, support,  and consulting on system design and best practices. A few days after the first annual review and planning session, Dan Sampey – the individual responsible to keep all the IT systems at Micron humming – sent this summary of their first year experience with Syscon's managed services:

"I appreciate all that Syscon has done and educated me on our infrastructure.  I also appreciate that Syscon has gone above and beyond the call of duty our first year together.  I have no regrets or doubts with this partnership that we have established and see it continuing for years to come.  I look forward also to Syscon’s insight into growing our infrastructure so it becomes easier to manage as well as powerful enough to meet our needs.

Dan"