Blog

  • April 24, 2019

    Disney U by Doug Lipp

    I had an opportunity to hear Doug Lipp speak at an industry event. He has passion for his topic, and was ready to give us some specific take-aways to bring back to our businesses. What I remember the best is his statement, ‘Snow White Never Has a Bad Day.’ How do you pull that off? […]

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  • April 10, 2019

    Made to Stick by Chip Heath & Dan Heath

    What an amazing book! I couldn’t put it down, and found myself going back to previous chapters and stories. I originally thought of this as a marketing book, and it is, but it’s much more. ‘Sticky Ideas’ are useful in marketing, but they’re also important when conveying company culture, training team members, engaging with our […]

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  • March 14, 2019

    The Wisdom House by Rob Parsons

    I heard Rob Parsons speak a few years ago and was very moved by his stories. I chose two of his books and have finally dug into this one. The premise is a grandpa who imagines fireside chats with his grandchildren, sharing bits of wisdom at various stages of their lives; ‘you don’t always have […]

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  • January 04, 2019

    Traction by Gino Wickman

    After reading this book, I had the opportunity to hear Mr. Wickman speak. He had great stories from his years of experience implementing these systems. This really convinced me to bring the book to our senior staff. This is a business workbook, including homework assignments. It’s a structured look at the many facets of your […]

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  • October 26, 2018

    People Leave Managers… Not Organizations! By Rick Tate and Dr. Julie White

    Based on the person that suggested this book to me, I expected it to be a scolding for all managers, telling us everything we’re doing wrong and how we’re supposed to make things easier so our employees can be happy. Knowing that we put a lot of effort into providing a great place to work […]

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  • September 20, 2018

    The Compound Effect by Darren Hardy

    Looking for that magic bullet; the one that will turn your whole life around? Maybe it’s that one deal; the bigger house, losing 10 lbs.; then you’ll be all set, right? Well, Mr. Hardy bursts your bubble, then tells you exactly how to get the outcomes you want, if you’re willing to accept the challenge. […]

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  • August 03, 2018

    Never Split the Difference, by Chris Voss

    Earlier this year I had the chance to hear Chris Voss speak at an industry event. He shared some FBI American hostage stories and his negotiation efforts; really eye-opening. He then went on to talk about the science of negotiating and how it has transformed in recent decades. For Chris Voss and the families in […]

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  • June 29, 2018

    The Ultimate Question 2.0 by Fred Reichheld

    So what is this ‘ultimate question’? You might have heard it called the Net Promoter Score, or NPS for short. This idea came out in 2003 and got a lot of companies thinking about their customer loyalty. There was such a following that there’s even a user group called the NPS Loyalty Forum; and they […]

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  • June 01, 2018

    The Gifts of Imperfection: Book Review

    The Gifts of Imperfection: Let Go of Who You Think You’re Supposed to Be and Embrace Who You Are Brené Brown, Ph.D., L.M.S.W. How is imperfection a gift? Well let’s face it; we can’t be perfect and we’re using a lot of energy trying to achieve something we’ll never get. When we mess up, when […]

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  • May 04, 2018

    God and Money by John Cortines and Gregory Baumer

    Two Harvard MBA students signed up for a class called God and Money. They worked on a research project for their professor culminating in a final term paper based on their research and the results from a survey of other Harvard graduates. They admit that it’s one thing to write about how to handle money […]

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