• July 11, 2018

    Sage 100 Contractor version 21 – What’s New?

    Sage 100 Contractor version 21 – What’s New? Version 21.1 is here! On May 31st, Sage released version 21. Here are a few highlights. Ability to create recurring salaried payroll records Ability to send Direct Deposit stubs at a later date – be careful on this one; when I checked for more specifics, it’s really […]

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  • July 06, 2018

    You’re Only as Safe as Your Weakest Link

    Here’s a good one the techs found. In Vegas, hackers got into a Casino through the fish tank thermometer; really! This is a low-level device that connects back to the network for updates and to regulate the temperature. A hacker figured out that the security on this simple device was pretty weak. He got into […]

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  • June 29, 2018

    The Ultimate Question 2.0 by Fred Reichheld

    So what is this ‘ultimate question’? You might have heard it called the Net Promoter Score, or NPS for short. This idea came out in 2003 and got a lot of companies thinking about their customer loyalty. There was such a following that there’s even a user group called the NPS Loyalty Forum; and they […]

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  • June 22, 2018

    Tales from a Hacker turned White Knight

    At a recent industry event, I heard and watched Kevin Mitnick, a reformed hacker who was wanted by the FBI.  He got caught, went to jail, served his time, and now he does security penetration testing.  He did a demo for us using ‘simple’ tools that hackers have available to them. We were amazed at […]

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  • June 13, 2018

    Replacing a Modem: New Internet Service

    When you replace a modem, it’s not supposed to cause any service interruptions. But, we regularly get an emergency call that this process has NOT gone as planned. Sometimes the ISP technician has plugged/unplugged something, and the connection is not coming back up. We’ve also had clients upgrading their internet service but the ISP (Internet […]

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  • June 08, 2018

    Microsoft Privacy Statement: Not Very Private

    Have you ever read the Microsoft Privacy Statement? One of our techs took a deeper dive and found some very interesting things. ‘Cookies’ are small text files placed on your device by Microsoft. In their privacy document, they tell you that they use cookies and similar technologies to help collect data. These cookies allow them […]

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  • June 01, 2018

    The Gifts of Imperfection: Book Review

    The Gifts of Imperfection: Let Go of Who You Think You’re Supposed to Be and Embrace Who You Are Brené Brown, Ph.D., L.M.S.W. How is imperfection a gift? Well let’s face it; we can’t be perfect and we’re using a lot of energy trying to achieve something we’ll never get. When we mess up, when […]

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  • May 18, 2018

    Automated Maintenance Saves Time

    Managed Services are all about bringing automation to network devices, monitoring, setting alert parameters, pushing out Windows and security patches, the latest anti-virus (AV) software and definition files, and a host of other automation options. When we’re at a client site performing maintenance without the benefit of Managed Services, installing these critical AV updates and […]

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  • May 11, 2018

    Google Is Making Some Changes…

    Beginning in July this year, Google Chrome will flag all HTTP websites as “not secure,” according to a blog post published by Chrome security product manager Emily Schechter. This change will be timed with the release of their Chrome 68 version. When you visit a website that displays as HTTPS, it has additional security. HTTPS […]

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  • May 07, 2018

    The User Group (TUG) Conference in Orlando FL

    We’re looking forward to meeting you at this conference. Our clients are spread out all over the USA, so this is our chance to see you in person! The whole event focuses on Sage 100 Contractor (our specialty), Sage 300, and Sage Estimating. There are vendors, breakout sessions, and even a chance to earn CPE […]

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